Curriculum
- 1 Section
- 27 Lessons
- 10 Weeks
Expand all sectionsCollapse all sections
- Training course structure27
- 1.1Training course objectives and structure
- 1.2Overview of ISO, management systems, and ISO 9000 family
- 1.3Introduction to quality and QMS based on ISO 9001
- 1.4Initiation of the QMS implementation
- 1.5Leadership and commitment
- 1.6Quality policy
- 1.7Roles, responsibilities, and authorities
- 1.8Context of the organization
- 1.9QMS Scope
- 1.10Actions to address risks and opportunities
- 1.11Quality objectives
- 1.12Change management
- 1.13Resources
- 1.14Competence
- 1.15Awareness and communication
- 1.16Management of documented information
- 1.17Requirements for products and services
- 1.18Design and development of products and services
- 1.19Outsourcing
- 1.20Production and service provision
- 1.21Monitoring, measurement, analysis, and evaluation
- 1.22Internal audit
- 1.23Management reviews
- 1.24Nonconformities and corrective action
- 1.25Continual improvement
- 1.26Preparation for the certification audit
- 1.27Closing of the training course